Annotations are not displayed when viewing a document through the use of a Document Grant


Version: R69.1

Article ID: PE000095

Annotations are not displayed when viewing a document through the use of a Document Grantmain image

Description

A PaperVision Enterprise user creates a Document Grant that lets an outside user access a document via a web URL. Upon accessing the document, the outside user is unable to view any associated annotations on the document.

Summary

A Document Grant allows a user outside a network or company to access a document directly through a URL address. However, because the outside user will not be using the document viewer plug-in within their browser to view the document, the document will open in the native application on the user’s computer that is associated with that file type. Therefore, the document’s annotations cannot be displayed, as this feature requires the plug-in.