Error -28000: Your source IP address or Host name has changed.
Version: All Versions
Article ID: IS100002
Description
Summary
This error is caused by a Security Policy setting enabled to prevent a user's session from being intercepted.
To resolve the error, follow the steps below:
- Login to your entity as a System Administrator.
- Towards the top-right corner of the home page, there is a drop-down menu next to your user name. Click that drop-down, and then select the Administration
- Expand the entity properties tree (if needed).
- Expand the General Security tree (if needed).
- Click on Security Policy and in the General tab in the right hand window uncheck “Require all session requests to originate from the same source” and then click the Save