Failed to Deserialize Job From Disk
Version: R70.6
Article ID: PC000026
Description
Summary
This error occurs because Capture could not deserialize the contents of the XML file into a Capture Job. Even though the file is in XML format, it may not be an actual exported Capture Job file. It could be a custom code file in XML format, an unrelated XML file, or possibly a corrupted XML that was exported from the Capture Job list.
To resolve this follow the steps below:
- Create a new job or open an existing job.
- Add a Custom Code step to the job.
- Under the step properties, select Step Executing in the Custom Code Events [Step Level] section select the ellipsis button.
- Select Generic Template and the respective language, and then click OK.
- In the Script Editor Window, select the import button to browse to the questionable XML file.
- Navigate to the XML file and click Open.
- If the Script Editor updates correctly, that indicates the XML file was actually Custom Code and not a Job export.
- If steps 1-7 do not reveal the issue, try opening the XML file in Notepad, and review the XML data to see if this appears to be a Capture Job export. If the XML file will not open in Notepad, it is likely corrupt and unrecoverable.