Service Unavailable is displayed when attempting to view the PaperVision website.
Version: R69.1
Article ID: PE000130
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Description
Summary
This is caused by having either a bad or missing installation of ASP.NET.
- Ensure the Microsoft .Net Framework is installed
- Launch Windows Update (or Microsoft Update)
- Install all updates for Microsoft .Net Framework
- Once all updates are installed, access Windows Update again to verify no additional updates are available
- Repeat until all updates are installed
- Install ASP.NET
- Open Control Panel and select Add or Remove Programs
- Select Add/Remove Windows Components
- Highlight Application Server and click Details
- Highlight Internet Information Services (IIS) and click Details
- Enable Active Server Pages and click OK
- Once the installations are complete, access the PaperVision Enterprise login page and you should now be able to log in successfully